Online Technical Service Inquiry

If you are a current customer and have a technical question or request, contact us online. We will respond to your request as promptly as possible.

If you require immediate assistance, please call our Technical Service team at (800) 359-7662 (U.S. only) or (248) 689-3050, ext. 235, between 7:30 a.m. and 6:00 p.m. Eastern Time.

A phone number is required in the event we need to contact you for more information about your inquiry.

Technical Service Center
Phone: (800) 359-7662 (U.S. only) or
(248) 689-3050, ext. 235
Fax: (248) 689-4272
E-mail: technicalservice[@]somanetics.com

Name:
Physician or Medical Professional Using Monitor
(if different than person making inquiry):
Hospital:
Address:
City:
State and Zip:
Phone:
Fax:
E-mail:

Problem:

Monitor Serial #:
Preamp Serial #:
Software Version #:

To verify you are operating the latest version of software or request a software upgrade, complete the form above and include software version. The INVOS Cerebral Oximeter application software version appears on the Start Screen of the monitor.

To order information about the INVOS Cerebral Oximeter, please see our Request Form.

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